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Dragon Dictation & Search make their Scandinavian debut in Norway and Sweden
We’re continuing our rapid global expansion of Dragon Dictation & Dragon Search
Search the web, network and more with Dragon Mobile Assistant
Access content and engage on social networks - all by voice
Nuance PDF Converter tips and tricks
How to protect your sensitive information in PDF files
Spreek het Nederlands? Dragon Dictation & Dragon Search now available in the Netherlands iTunes Store!
For speech-enthusiasts in the Netherlands…you’re going to love this
Dragon Dictation and Dragon Search Welcomes Czech Republic and Romania!!!
Merhaba Istanbul! Dragon Dictation and Dragon Search Are Now Available in Turkish!
Thursday Tip- How to Change the Default Search Engine on Dragon Go!
Nuance Powers T-Mobile Genius Search on myTouch Devices
Dragon Dictation & Dragon Search now available for download in the Belgium iTunes Store!
Now it’s your turn to experience the awesome power of the Dragon
Speaking Korean with Dragon Dictation & Search
Speak text for emails, SMS messages, social media updates, and more
Tips & tricks: how to speak your notes with the Dragon Notes app
Dragon Notes is the perfect app if you need to be hyper-organized
Dragon Dictation and Dragon Search Now Available in Thai!
Tips & Tricks: Using the Ask.com Search Tab in Dragon Mobile Assistant
Dragon Dictation and Dragon Search Now Available in Vietnamese!!!
Viva Mexico! Dragon Dictation & Search now available!
For all you iOS enthusiasts South of the Border
Achieving interoperability for radiology requires a holistic approach and long-term vision
Learn a lesson in the past; apply the lesson in the future. Don’t give up in the middle.
What is PDF/A, and how can it solve long-term archiving challenges?
An article with all the information you need to comply with archiving requirements
Why navigation systems shouldn’t require more than just simple spoken words
Navigating on-board and off-board content with voice technology
Content: Driving the in-car user experience
The essential formula for searching for content in the car
Thursday Tips- Switching between Languages with Dragon Dictation and Dragon Search
Dragon любить Україну/Dragon Loves the Ukraine
How to find local events & activities with Dragon Mobile Assistant
Problem: You need to find last minute Labor Day weekend plans but don’t know where to look
Dragon Apps Make Their Debut in Brazil!
Dragon Apps Take Flight in Indonesia!
Dragon apps expand eastward
Dictation & Search now available in Hong Kong and Taiwan Apple App Stores
Enter The Dragon! Dragon Apps Debut In Hungary!
Dragon Dictation and Dragon Search Apps for iOS are now supporting Hungarian
Taking a pause to discuss speaker variation… and Machine Learning
New research observes variation in communication to abstract meaning
Mythbusters: 5 pieces of fiction about proactive engagement
Mass blasting, robocalls, compliance, and more
App-of-the-month: gEHRiMed
Apps that are shaping the future of healthcare technology
Dragon Apps Debut in UAE
Dragon Apps Launch on the Egypt App Store!
Dragon Mobile Apps Debut in Saudi Arabia!
Greetings Denmark! Say Hello to Dragon Mobile Apps!
How to check the weather with Dragon Mobile Assistant
Gearing up for the winter months means being prepared for ever-changing weather
To Russia With Love!
Dragon Dictation & Search now available in Russia
Dragon Apps Now Circle the Globe!
Part 1: How to avoid 5 common automotive HMI usability pitfalls
Audio and touch input are at the core of a powerful automotive HMI system
‘Tis the shopping season: Are you creating a gift that lasts?
Four tips on how to build long-term customer loyalty
How many roles does ICD-10 require healthcare leaders to play?
The spotlight shines brightly on HIM leaders as they take center stage
IBC 2015: Talking is the new way to engage your TV
Your voice may be the future of home entertainment
Because we can’t be Ferris Bueller all the time: Using speech to stay productive at school
Dictation, transcription, and voice commands can simplify time-consuming assignments
Consumers demand more intelligent self-service options: 5 solutions to keep in mind
Do you know what consumers really want out of your customer service?
How to check traffic – Dragon Mobile Assistant style
Don't get stuck in heavy traffic during the leaf-peeping rush - let Dragon find your way
When it comes to OCR, think beyond searchability
Take advantage of OCR to drive strategic initiatives and processes
BizMisconnect: Intelligent virtual assistants save time (and the day) for busy consumers
Intelligent virtual assistants help companies create effortless, intuitive experiences
Dragon Apps Top the Charts in Saudi Arabia!
Meet the newest Dragon-powered Grainger mobile app for iOS and Android
The perfect tool for busy facility maintenance professionals
Dragon Apps Soar In Finland Debut!
The many voices of Dragon Mobile Apps
Since 2009, we’ve been busy bringing the power of Dragon to mobile users around the world
Nuance gives OnStar RemoteLink App navigation features a voice
Going from Point A to Point B just got a whole lot easier
Dragon Mobile Apps Now Available in Catalan!
The Dragon Apps Family Welcomes Israel!
Spotlight on: Nuance Chief Creative Officer, Gary Clayton at SXSW 2013
How to buy movie tickets with Dragon Mobile Assistant
Use Dragon to access Fandango and order tickets, all through voice commands
How to have the ultimate staycation
Sometimes spending time off at home is even more rewarding
Talking TVs and the connected home
Nuance’s Dragon TV powers a more engaging television experience
Tips & tricks: whet your appetite with Dragon Mobile Assistant
Find the hottest new restaurant in town and also make reservations – all while on the go
Tips & tricks: organize your summer
The signs that summer is just around the corner are here
Applying the principles of game mechanics to put the “fun” back into your IVR
Heartbleed and society’s addiction to passwords
Why aren’t we considering an alternative to traditional passwords?
IVR is the bread and butter of customer service
Three tips to increasing the performance of your IVR
Part 2 – AI for customer care: Turning ‘bags of words’ into meaning with machine learning
Machine learning and AI turn big data into big knowledge for a better customer experience
Demystifying artificial intelligence
What’s AI and how can companies can use it to improve customer service?
3 things every CFO needs to know about the new CMS Quality Payment Program – now
Survey reveals a significant lack of knowledge around CMS’ QPP
Enterprises: What’s your mobile strategy?
Lacking a mobile strategy risks losing a significant competitive advantage
Partner spotlight: TripLingo – making it easier to overcome a language barrier
We recently caught up with TripLingo creator, Jesse Maddox
Thoughts on football … and protecting patient confidentiality
Is your organization doing all it can to protect confidential information?
Physicians and technology: transforming a love-hate relationship
Using technology that helps physicians, not hinder them
Connected, informed, independent, self-reliant, and impatient – The Now Consumer
Is your organization ready to serve the Now Consumer?
Will The Joint Commission’s new standards keep you safe from unnecessary medical imaging?
How this latest regulation will impact patient care
Is collections a customer service?
Why we need a better customer experience for collections
Ethics and design: Doing the right thing
The importance of design stretches far beyond basic appeal
How to interact with online customers safely and efficiently
Nina ID combines the best of voice biometrics and virtual assistants
Three simple tips to reduce customer effort
Adopting a conversational, personal, and intuitive approach brings business benefits
A surprisingly effective way to avoid data leakage and improve security
Prevent confidential information from leaving your business
Sometimes the best choice is the simplest one
The unintended consequences of health IT regulations
3 use cases that demonstrate the value of mobile data capture
Finally, a mobile solution for a completely mobile workforce
Dom, Wendy and Chip become celebrities at IA Conference
Virtual Assistants help define their creators
Visual IVR: Fad or fashion for the self-service experience?
Visual IVRs emerged as a theme during SpeechTek, are they here to stay?
Population health programs need to evolve with consumers
Engage your patients at each stage of care
Would you take a bullet for your clinical data?
The top 3 things you should be thinking about when it comes to approaching clinical data
Channeling the Dunkirk Spirit: How physicians support patients overcoming adversity
The importance of the Art of Medicine when delivering a breast cancer diagnosis
2015 contact center predictions: The year AI will enter the conversation for customer service
How intelligent self-service will continue to transform customer service in 2015
What to know before talking to physicians about clinical documentation improvement
Physicians don’t act on business motives, they act on patient care motives
Voice and the connected lifestyle at Samsung Developer Conference 2014
NDEV Samsung Early Access Program brings the future of voice in IoT to app developers
Putting patients back at the centre of care
The impact speech recognition will have as EHRs start their sweep across the NHS
Mobile users: The next generation of ‘do-it-yourselfers’
Customers expect self-service options through mobile customer service
Does your document management strategy meet Meaningful Use?
A long journey ahead to a paperless state
Why “innovation” doesn’t always have to be new (or at least on first sight)
Decades old concepts give light to revolutionary innovations
mHealth app-of-the-month: MedMaster Mobility
Apps that are shaping the future of healthcare technology
mHealth app-of-the-month: MDlog from MDops Corporation
Apps that are shaping the future of healthcare technology
Sketching the shifting landscape of clinical documentation
Identifying future trends in clinical documentation
Improve the Customer Experience for Bad Customers? Absolutely.
Great customer service for all
The art of frictionless customer service
Offering a convenient, seamless customer experience is key
Catch 22 – Why Congress must modernize the TCPA
Adapting TCPA to the digital world
Consumers use multiple channels when interacting – Does your cross channel experience stack up?
MPS should help businesses eliminate non-essential printing
Don’t forget to manage your printing environment in your MPS initiative
2014: The year of the empowered patient…and physician?
The important role intelligent systems play in patient and physician engagement
Transforming care, breaking down barriers
“The practice of medicine is an art based on science” – Sir William Osler
I love biometrics
Why voice biometrics is the most effective authentication method
Dragon Dictation & Search make their Scandinavian debut in Norway and Sweden
We’re continuing our rapid global expansion of Dragon Dictation & Dragon Search
Spreek het Nederlands? Dragon Dictation & Dragon Search now available in the Netherlands iTunes Store!
For speech-enthusiasts in the Netherlands…you’re going to love this
Thursday Tip- How to Change the Default Search Engine on Dragon Go!
Speaking Korean with Dragon Dictation & Search
Speak text for emails, SMS messages, social media updates, and more
Tips & Tricks: Using the Ask.com Search Tab in Dragon Mobile Assistant
Achieving interoperability for radiology requires a holistic approach and long-term vision
Learn a lesson in the past; apply the lesson in the future. Don’t give up in the middle.
in-car-user-experience
Content: Driving the in-car user experience
The essential formula for searching for content in the car
How to find local events & activities with Dragon Mobile Assistant
Problem: You need to find last minute Labor Day weekend plans but don’t know where to look
Dragon apps expand eastward
Dictation & Search now available in Hong Kong and Taiwan Apple App Stores
Sometimes it’s hard to sort the fact from fiction – but in the case of proactive engagement, we’ve got you covered.
Mythbusters: 5 pieces of fiction about proactive engagement
Mass blasting, robocalls, compliance, and more
Dragon Apps Launch on the Egypt App Store!
How to check the weather with Dragon Mobile Assistant
Gearing up for the winter months means being prepared for ever-changing weather
How to get the key foundation right for automotive HMI with audio and touch input
Part 1: How to avoid 5 common automotive HMI usability pitfalls
Audio and touch input are at the core of a powerful automotive HMI system
Speech recognition is simplifying how people discover and access content on their TVs.
IBC 2015: Talking is the new way to engage your TV
Your voice may be the future of home entertainment
How to check traffic – Dragon Mobile Assistant style
Don't get stuck in heavy traffic during the leaf-peeping rush - let Dragon find your way
Dragon Apps Top the Charts in Saudi Arabia!
The many voices of Dragon Mobile Apps
Since 2009, we’ve been busy bringing the power of Dragon to mobile users around the world
The Dragon Apps Family Welcomes Israel!
How to have the ultimate staycation
Sometimes spending time off at home is even more rewarding
Tips & tricks: organize your summer
The signs that summer is just around the corner are here
IVR is the bread and butter of customer service, so make sure you’re doing more with it than using it as a staple service.
IVR is the bread and butter of customer service
Three tips to increasing the performance of your IVR
three things for CFOs to know about MACRA Quality Payment Program
3 things every CFO needs to know about the new CMS Quality Payment Program – now
Survey reveals a significant lack of knowledge around CMS’ QPP
Thoughts on football … and protecting patient confidentiality
Is your organization doing all it can to protect confidential information?
Will The Joint Commission’s new standards keep you safe from unnecessary medical imaging?
How this latest regulation will impact patient care
Using voice biometrics and virtual assistants together provides the most secure and easy customer experience online.
How to interact with online customers safely and efficiently
Nina ID combines the best of voice biometrics and virtual assistants
Sometimes the best choice is the simplest one
The unintended consequences of health IT regulations
self-service-IVR
Visual IVR: Fad or fashion for the self-service experience?
Visual IVRs emerged as a theme during SpeechTek, are they here to stay?
physicians-and-the-art-of-medicine
Channeling the Dunkirk Spirit: How physicians support patients overcoming adversity
The importance of the Art of Medicine when delivering a breast cancer diagnosis
nuance-at-samsung-developer-conference-connected-lifestyle
Voice and the connected lifestyle at Samsung Developer Conference 2014
NDEV Samsung Early Access Program brings the future of voice in IoT to app developers
document-management-strategy
Does your document management strategy meet Meaningful Use?
A long journey ahead to a paperless state
mHealth app-of-the-month: MDlog from MDops Corporation
Apps that are shaping the future of healthcare technology
The art of frictionless customer service
Offering a convenient, seamless customer experience is key
MPS should help businesses eliminate non-essential printing
Don’t forget to manage your printing environment in your MPS initiative
I love biometrics
Why voice biometrics is the most effective authentication method
Search the web, network and more with Dragon Mobile Assistant
Access content and engage on social networks - all by voice
Dragon Dictation and Dragon Search Welcomes Czech Republic and Romania!!!
Nuance Powers T-Mobile Genius Search on myTouch Devices
Tips & tricks: how to speak your notes with the Dragon Notes app
Dragon Notes is the perfect app if you need to be hyper-organized
Dragon Dictation and Dragon Search Now Available in Vietnamese!!!
PDF-converer-software-improves-long-term-archiving
What is PDF/A, and how can it solve long-term archiving challenges?
An article with all the information you need to comply with archiving requirements
Thursday Tips- Switching between Languages with Dragon Dictation and Dragon Search
Dragon Apps Make Their Debut in Brazil!
Enter The Dragon! Dragon Apps Debut In Hungary!
Dragon Dictation and Dragon Search Apps for iOS are now supporting Hungarian
App-of-the-month: gEHRiMed
Apps that are shaping the future of healthcare technology
Dragon Mobile Apps Debut in Saudi Arabia!
To Russia With Love!
Dragon Dictation & Search now available in Russia
‘Tis the shopping season: Are you creating a gift that lasts?
Four tips on how to build long-term customer loyalty
Students can use tools like speech recognition to simplify time-consuming writing assignments and boost productivity.
Because we can’t be Ferris Bueller all the time: Using speech to stay productive at school
Dictation, transcription, and voice commands can simplify time-consuming assignments
With-OCR-think-beyond-searchability
When it comes to OCR, think beyond searchability
Take advantage of OCR to drive strategic initiatives and processes
Meet the newest Dragon-powered Grainger mobile app for iOS and Android
The perfect tool for busy facility maintenance professionals
Nuance gives OnStar RemoteLink App navigation features a voice
Going from Point A to Point B just got a whole lot easier
Spotlight on: Nuance Chief Creative Officer, Gary Clayton at SXSW 2013
Talking TVs and the connected home
Nuance’s Dragon TV powers a more engaging television experience
Applying the principles of game mechanics to put the “fun” back into your IVR
Machine learning turns bags of words from big data into big knowledge for customer care
Part 2 – AI for customer care: Turning ‘bags of words’ into meaning with machine learning
Machine learning and AI turn big data into big knowledge for a better customer experience
Enterprises: What’s your mobile strategy?
Lacking a mobile strategy risks losing a significant competitive advantage
Physicians and technology: transforming a love-hate relationship
Using technology that helps physicians, not hinder them
collections
Is collections a customer service?
Why we need a better customer experience for collections
In an ideal world, companies would provide products, services, and support so effortlessly that customers never need to contact them at all.
Three simple tips to reduce customer effort
Adopting a conversational, personal, and intuitive approach brings business benefits
mobile-data-capture-software
3 use cases that demonstrate the value of mobile data capture
Finally, a mobile solution for a completely mobile workforce
Population health programs need to evolve with consumers
Engage your patients at each stage of care
Intelligent self-service will transform customer service in 2015, including Conversational IVR, proactive virtual advisors, and converged self- and assisted-service
2015 contact center predictions: The year AI will enter the conversation for customer service
How intelligent self-service will continue to transform customer service in 2015
patient-care
Putting patients back at the centre of care
The impact speech recognition will have as EHRs start their sweep across the NHS
Why “innovation” doesn’t always have to be new (or at least on first sight)
Decades old concepts give light to revolutionary innovations
Photo courtesy of assistmed.com
Sketching the shifting landscape of clinical documentation
Identifying future trends in clinical documentation
Catch 22 – Why Congress must modernize the TCPA
Adapting TCPA to the digital world
2014: The year of the empowered patient…and physician?
The important role intelligent systems play in patient and physician engagement
Nuance PDF Converter tips and tricks
How to protect your sensitive information in PDF files
Merhaba Istanbul! Dragon Dictation and Dragon Search Are Now Available in Turkish!
Dragon Dictation & Dragon Search now available for download in the Belgium iTunes Store!
Now it’s your turn to experience the awesome power of the Dragon
Dragon Dictation and Dragon Search Now Available in Thai!
Viva Mexico! Dragon Dictation & Search now available!
For all you iOS enthusiasts South of the Border
Car navigation should work with both on-board and off-board cloud solutions with simple spoken word
Why navigation systems shouldn’t require more than just simple spoken words
Navigating on-board and off-board content with voice technology
Dragon любить Україну/Dragon Loves the Ukraine
Dragon Apps Take Flight in Indonesia!
Speech systems need to observe and deal with pauses and other variation to elicit more natural communication between man and machine
Taking a pause to discuss speaker variation… and Machine Learning
New research observes variation in communication to abstract meaning
Dragon Apps Debut in UAE
Greetings Denmark! Say Hello to Dragon Mobile Apps!
Dragon Apps Now Circle the Globe!
ICD-10 has required HIM professionals many different leadership roles
How many roles does ICD-10 require healthcare leaders to play?
The spotlight shines brightly on HIM leaders as they take center stage
A recent survey from Wakefield Research found 81% of consumers want more intelligent technology options in customer service situations.
Consumers demand more intelligent self-service options: 5 solutions to keep in mind
Do you know what consumers really want out of your customer service?
Delivering effortless self-service with intelligent virtual assistant technology.
BizMisconnect: Intelligent virtual assistants save time (and the day) for busy consumers
Intelligent virtual assistants help companies create effortless, intuitive experiences
Dragon Apps Soar In Finland Debut!
Dragon Mobile Apps Now Available in Catalan!
How to buy movie tickets with Dragon Mobile Assistant
Use Dragon to access Fandango and order tickets, all through voice commands
Tips & tricks: whet your appetite with Dragon Mobile Assistant
Find the hottest new restaurant in town and also make reservations – all while on the go
heartbleed-virus
Heartbleed and society’s addiction to passwords
Why aren’t we considering an alternative to traditional passwords?
While artificial intelligence has become a popular buzzword in our society, there’s still some haziness about what it actually means, and how businesses can best leverage this technology.
Demystifying artificial intelligence
What’s AI and how can companies can use it to improve customer service?
Partner spotlight: TripLingo – making it easier to overcome a language barrier
We recently caught up with TripLingo creator, Jesse Maddox
Connected, informed, independent, self-reliant, and impatient – The Now Consumer
Is your organization ready to serve the Now Consumer?
Ethics and design: Doing the right thing
The importance of design stretches far beyond basic appeal
Preven-data-leakage
A surprisingly effective way to avoid data leakage and improve security
Prevent confidential information from leaving your business
intelligent-virtual-assistants
Dom, Wendy and Chip become celebrities at IA Conference
Virtual Assistants help define their creators
Would you take a bullet for your clinical data?
The top 3 things you should be thinking about when it comes to approaching clinical data
What to know before talking to physicians about clinical documentation improvement
Physicians don’t act on business motives, they act on patient care motives
mobile-customer-service
Mobile users: The next generation of ‘do-it-yourselfers’
Customers expect self-service options through mobile customer service
mHealth app-of-the-month: MedMaster Mobility
Apps that are shaping the future of healthcare technology
Improve the Customer Experience for Bad Customers? Absolutely.
Great customer service for all
Consumers use multiple channels when interacting – Does your cross channel experience stack up?
Transforming care, breaking down barriers
“The practice of medicine is an art based on science” – Sir William Osler
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